Restaurant & Catering Association have developed Emotional Awareness in Leadership specifically with the hospitality industry in mind. This credential offers the hospitality industry the ability to understand self-emotions and the emotions of others.
Understanding the concept of emotional intelligence
Understanding your personal emotions and how they affect others in business
Recognise and understand the emotional strengths and weaknesses of others
Utilise emotional intelligence within the hospitality industry
Delivery: Online
Duration: Up to 2 hours
Undertaking training with the national hospitality peak body has benefits
R&CA are a nationally recognised Registered Training Organisation that provides accredited and non-accredited training across Australia
Providing the training online, you are able to access the content and assessments when it suits you. Easy to access and complete in your own time
The Training Department team are always here to help. Speak directly to a hospitality industry trainer to ask questions or talk through the requirements of assessment.
Start your microcredential today!
Please call us for further information: 1300 722 878
The skill set can take up to 18 hours to complete.
You will have access to the course and training for 3 months.
We have a team of trainers and assessors who are here to help you through your training. Please call 1300 722 878 and ask for the Training Department
In some states, it is a requirement to undertake updated training every 5 years. Please check with your local state for more information.
All Courses, Management, Front of House, Back of House, Professional Development
Communication and Administration Techniques is developed to provide small business owners helpful tips, tricks and tactics that they will be able to implement into their businesses to assist with time management and communication techniques.
All Courses, COVID, Management, Front of House, Back of House, Professional Development
All Courses, Management, Front of House, Back of House, Professional Development
All Courses, Management, Front of House, Professional Development
