Course curriculum

  • 1

    Welcome to the course!

    • Information about the course

    • Before we start

  • 2

    What is Emotional Intelligence?

    • What is Emotional Intelligence?

    • Knowledge Assessment

  • 3

    Understanding Yourself

    • Self Awareness

    • Understanding Self

    • Knowledge Assessment

  • 4

    Understanding others

    • Overview

    • Knowledge Assessment

    • Emotional Awareness of Others

  • 5

    Understanding Business

    • Overview

    • Emotional Awareness in Business

    • Knowledge Assessment

  • 6

    Emotional Intelligence in Hospitality

    • Emotional Intelligence in Hospitality

    • Knowledge Assessment

  • 7

    Next steps

    • Well done!

    • Feedback

Emotional Awareness in Leadership

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Frequently Asked Questions

Please call us for further information: 1300 722 878

  • How long does the training take?

    The skill set can take up to 18 hours to complete.

  • How long do I have to undertake the training?

    You will have access to the course and training for 3 months.

  • Who do I contact if I have questions?

    We have a team of trainers and assessors who are here to help you through your training. Please call 1300 722 878 and ask for the Training Department

  • How often do I have to re-train or re-skill?

    In some states, it is a requirement to undertake updated training every 5 years. Please check with your local state for more information.